I am very sorry for any confusion regarding this matter. In Germany it is not necessary for the authorities to stop a vehicle in order to issue a violation. Instead, a picture of the license number is captured, and the owner of the vehicle is billed later. When notified of the violation, Hertz provides the local authorities with the renter contact information based on who had the vehicle out on rental at the time the alleged violation occurred. An administration fee of Eur 29.75 is billed each time the local authorities contact Hertz for information. Due to the increase of violation notices, Hertz can no longer absorb the additional costs associated with processing infringement notices. The administrative fee billed by Hertz is in addition to the cost of the infringement. Local authorities are required to contact the customer directly with a copy of the violation and to request payment of the fine, typically within 180 days of the incident. . Additionally, Hertz is not provided a copy of the fine. According to our records, the vehicle was in your possession at the time of the alleged infractions. We trust this clarifies the administrative fee billed. We value your business and look forward to serving you again soon.